refund policy

REFUND POLICY

You can return your item within 14 days as long as the item is undamaged, hasn’t been worn, is in the condition you received it and all the tags are attached.

 

Please click and save the returns form below and print it out, please then fill in and attach with the return product. 

if you cannot download the below form please email us duckfituk@gmail.com and our customer service team will send you a returns for to your email

 

You will need to pay for the cost of returning your item to us.

 

We suggest you consider using a trackable shipping service or purchasing shipping insurance. We can not guarantee that we will receive your returned item.

 

We will notify you when we’ve received your returned item, if there are no issues when we quality check the item then you will be refunded the cost of the product but not the delivery cost.